Privacy Policy
This Privacy Policy outlines how Ricochet Reflex & Find It ("we," "our," or "us") collects, uses, discloses, and safeguards your personal information when you use our services. These services include the Ricochet Reflex & Find It mobile application (the "App") on iOS or Android, our website, and any other platforms where this policy is displayed (collectively, the "Services").
Please read this policy carefully to understand our approach to your data. By accessing and using our Services, you acknowledge that you have read and accept the practices described herein.
1. About Us
The Services are operated by ZRHGame Studio Limited ("Ricochet Reflex"，"Find It").
Please note that our Services may contain links to third-party websites, services, or applications. Clicking on these links may allow third parties to collect or share data about you. We are not responsible for the privacy practices of these external services. We encourage you to review the privacy policy of every site and app you visit.
2. Information We Collect
We collect various types of personal information that you provide directly or that is collected automatically. "Personal information" refers to any data that can identify you as an individual.
The categories of personal data we may process include:
l Identifiers: Such as your first and last name, username, date of birth, gender, and profile picture (if you choose to upload one).
l Contact Information: Such as your email address, mailing address, and telephone number.
l Marketing and Communications Information: Including your preferences for receiving marketing communications from us and our partners.
3. How We Collect Your Information
We gather your information through several methods:
l Direct Interactions: You provide us with information directly when you:
¡ Register for an account or subscribe to our Services.
¡ Request to have the App sent to you via text.
¡ Sign up to receive marketing materials.
¡ Contact us for support, provide feedback, or communicate with us via email, phone, or other means.
4. How We Use Your Information
We will only use your personal information where permitted by law. The primary legal bases for our processing are:
l Contract Performance: To fulfill our obligations under the contract we have with you (e.g., providing the Services).
l Legitimate Interests: For our legitimate business interests, provided your fundamental rights do not override those interests.
l Legal Compliance: To comply with our legal and regulatory obligations.
5. Marketing and Advertising
We may contact you about new features, games, or promotions we believe may interest you. You can opt-out of these marketing communications at any time.
l Interest-Based Advertising: We use advertising to support our Services and work with technology partners to deliver relevant ads to you. Ricochet Reflex & Find It and our partners may collect and use your personal data to provide interest-based advertising. In these cases, the advertiser acts as a data controller for its own purposes.
Many of our advertising partners adhere to industry self-regulatory principles. You can learn more and opt-out of interest-based advertising from participating companies by visiting the websites of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). For users in the EU, please visit the EU Online Choices website. You can also manage your ad preferences for Google services specifically.
l Mobile App Advertising and Tracking: We, our service providers, and advertising partners may collect information from your mobile device (such as advertising IDs and installed apps) to enable interest-based advertising within our Services and in third-party apps. You can manage your device's advertising identifier and tracking preferences through your mobile device's privacy settings (e.g., in iOS or Android settings).
6. Sharing Your Information
We may share your personal information in the following situations:
l Public Disclosures: Certain information, such as your first name, last initial, city, state, and country, may be visible to the public. Once information is public, it can be accessed, indexed by search engines, and further distributed by others.
l Protection of Ourselves and Others: We may disclose information when we believe it is necessary to enforce our Terms of Service, protect the rights, property, or safety of Ricochet Reflex & Find It, our users, or others, including for fraud protection and risk reduction. This does not include selling your personal data for commercial purposes contrary to the commitments in this policy.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized manner. Access to your data is limited to personnel with a legitimate business need and who are subject to a duty of confidentiality.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data. In some cases, we may anonymize your data for research purposes, in which case it may be used indefinitely.
9. International Data Transfers
Ricochet Reflex & Find It is based in Hong Kong, and the information we collect is processed there. When we transfer personal data of individuals in the European Economic Area (EEA) to third parties outside the EEA, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses.
10. Your Privacy Rights (EEA Data Subjects)
If you are located in the EEA, you have certain rights regarding your personal data:
l Access, Correction, and Deletion: You can request access to, correction of, or deletion of your personal data. You can often do this directly in your Account Settings. Note that we may retain certain information where required or permitted by law (e.g., for legal compliance or fraud prevention).
l Objection: You may object to the processing of your personal data based on our legitimate interests. You also have the right to object to direct marketing at any time.
l Portability: You can request a copy of your data in a structured, machine-readable format or ask for it to be transferred to another controller, where technically feasible.
l Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time. This does not affect the lawfulness of processing before the withdrawal.
l Lodge a Complaint: You have the right to file a complaint with a supervisory authority in your country of residence.
To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable law. There is generally no fee for exercising your rights, though we may charge a reasonable fee for manifestly unfounded or excessive requests.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
duko2025joack4468@hotmail.com